Sculptures en Bois & Objets Artistiques
Last updated: 7 October 2026
This policy explains what personal data the website hankoart.com collects, why, how long it is kept, and what rights you have under Regulation (EU) 2016/679 (GDPR) and the French “Informatique et Libertés” law.
1. Data controller
HankoArtStudio, email: hankoart@gmail.com.
2. Data we collect
- When you place an order: name, delivery and billing address, email, phone number, order contents.
- When you pay: payment is processed by Stripe. Card numbers are not transmitted to or stored on this website.
- When you contact us: your message and contact details.
- When you browse: technical data (IP address, browser, pages visited) and cookies.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Order fulfilment, delivery, customer service | Performance of a contract |
| Accounting and tax | Legal obligation |
| Answering questions and complaints | Legitimate interest / performance of a contract |
| Website security, fraud prevention | Legitimate interest |
| Audience measurement and non-essential cookies | Your consent |
4. Recipients
Your data is shared only with those who need it to run the service:
- Stripe (payments);
- carriers (delivery);
- hosting provider and website platform or developer.
Your data is never sold.
5. Transfers outside the EU
Some providers (for example Stripe) may process data outside the EU, including in the United States. In that case, the safeguards required by the GDPR apply, such as standard contractual clauses or other recognised mechanisms.
6. Retention periods
| Data | Retention |
|---|---|
| Accounting records and payment receipts | 10 years (French legal obligation) |
| Customer data linked to an order | Duration of the relationship, then up to 5 years (limitation period) |
| Contacts without a purchase | Up to 3 years after the last contact |
| Cookies | 13 months maximum |
7. Changes
This policy may be updated. The current version is always the one published on this page.